FAQs
First Visit and New Clients
What should I bring to my first appointment at Mission Veterinary Hospital?
If your pet has visited another clinic before, please bring any available health records, vaccination history, and a list of any current products you use such as flea prevention or joint supplements. You can also complete your new client registration online before you arrive to save time at the front desk. If you have questions before your visit, call us at (604) 826-8456.
Do you see dogs, cats, rabbits, guinea pigs, and hamsters at Mission Veterinary Hospital in Mission?
Yes. We see dogs, cats, rabbits, guinea pigs, and hamsters at our Mission, BC clinic. Each species has distinct health needs, and our team is experienced in providing appropriate care for all five. If you have questions about whether we can help with your specific pet or situation, call us at (604) 826-8456.
Where is Mission Veterinary Hospital located and is there parking available?
We are located at 31945 Lougheed Hwy., Mission, BC V2V 0K8, serving pet owners in Mission, Cedar Valley, and the surrounding community. For directions or parking details, visit our website or call us at (604) 826-8456 and our team will be happy to help.
Appointments and Hours
How do I book an appointment at Mission Veterinary Hospital?
You can book online through our appointment request portal at any time. You are also welcome to call us directly at (604) 826-8456 during clinic hours and our team will find a time that works for you and your pet.
What are your hours?
We are open Monday to Friday from 8am to 7pm and Saturday and Sunday from 9am to 5pm. We are open seven days a week, making it easier for Mission families and working pet owners to access veterinary care when it fits their schedule. For urgent needs outside our hours, please contact one of our after-hours referral partners.
Do you accept same-day or urgent care appointments?
Yes. We see pets with urgent health concerns during our regular clinic hours. If your pet cannot wait for a scheduled appointment, call us at (604) 826-8456 as early as possible so we can prepare for your arrival and triage appropriately. For concerns that arise outside our clinic hours, please contact Gladys Pet Hospital at (604) 850-2000 or the Animal Emergency Clinic of the Fraser Valley at (604) 514-1711.
Our Services
What veterinary services does Mission Veterinary Hospital offer?
Our priority services include TPLO and soft tissue surgery, foreign body removal, and in-home end-of-life care. We also offer pet care and wellness services, medical services, pet diagnostics, dental care, nutrition counselling, wellness programmes, medical grooming, laser sessions, additional services, and pet travel services. Visit our services page for the full list.
Can you help if my pet is having an urgent health issue?
Yes. We provide same-day urgent care during our clinic hours, Monday to Friday from 8am to 7pm and on weekends from 9am to 5pm. Call us at (604) 826-8456 and our team will advise you on the best next step. If your pet needs attention outside our hours, please contact Gladys Pet Hospital at (604) 850-2000 or the Animal Emergency Clinic of the Fraser Valley at (604) 514-1711.
Does Mission Veterinary Hospital perform TPLO surgery for dogs?
Yes. TPLO (Tibial Plateau Levelling Osteotomy) surgery for cruciate ligament rupture is one of our priority surgical services. Our team also performs a wide range of soft tissue procedures including foreign body removal, mass excision, gastrointestinal surgery, and spay and neuter. Pre-surgical assessment and post-operative support are included as part of every surgical case.
Does Mission Veterinary Hospital have an online store for pet products?
Yes. We have an online store where you can purchase veterinary-grade products for your pet. The store is accessible through our website. For help finding the right product or placing an order, call us at (604) 826-8456 and our team will assist you.
What professional associations do your veterinarians belong to?
Our veterinary team maintains professional membership in the Canadian Veterinary Medical Association (CVMA), reflecting our commitment to staying current with national standards and ongoing professional development in veterinary medicine.
Payment and Insurance
What payment methods does Mission Veterinary Hospital accept?
We accept cash, Visa, Mastercard, debit, and Interac eTransfer. For questions about payment at the time of your visit, feel free to call us at (604) 826-8456 or visit our payment page for full details.
Does Mission Veterinary Hospital work with pet insurance?
Yes. We work with many major pet insurance providers, including Trupanion, Pets Plus Us, Petsecure, 24PetWatch, Desjardins, and others. We recommend contacting your insurer directly to understand your coverage before your visit. For questions about insurance at our clinic, call us at (604) 826-8456.
Do you offer payment plans or financing?
Yes. Flexible financing options are available through third-party providers for clients who need support managing the cost of veterinary care. Ask our team about financing at the time of your appointment, or call us at (604) 826-8456 for more information.
Do you provide an estimate before starting care?
Yes. Before beginning any procedure or course of care, our team provides an estimate and walks you through the recommended approach so you can make an informed decision for your pet. We encourage you to ask questions at any point. For cost enquiries in advance of your visit, call us at (604) 826-8456.
Preventive Care
How often should my pet have a wellness exam?
For healthy adult dogs and cats, we generally recommend a wellness exam once a year. Puppies and kittens benefit from more frequent visits during their first few months to complete their vaccination series and monitor their development. Senior pets, typically seven years and older, benefit from twice-yearly exams to catch age-related changes early.
What vaccines does my pet need in Mission?
Core vaccines for dogs include protection against distemper, parvovirus, adenovirus, and rabies. Core vaccines for cats include feline herpesvirus, calicivirus, panleukopenia, and rabies. Lifestyle vaccines vary based on your pet’s environment and activities, and our team will assess the right schedule at your first wellness visit. Call us at (604) 826-8456 to book.
How do I protect my pet from parasites in Mission?
Fleas and ticks are present in Mission and the Fraser Valley throughout much of the year, and year-round prevention is recommended for dogs and cats who spend time outdoors. Intestinal parasites are common in pets of all ages, and routine screening and deworming are part of our standard preventive care approach. Giardia can also be a concern for pets who drink from outdoor water sources in BC. Our team will recommend a prevention plan suited to your pet’s lifestyle at their next visit.
After Hours and Emergencies
What should I do if my pet has an emergency outside your hours?
If your pet needs emergency veterinary attention outside our clinic hours, please contact one of our referral partners immediately. Gladys Pet Hospital in Abbotsford can be reached at (604) 850-2000. The Animal Emergency Clinic of the Fraser Valley in Langley can be reached at (604) 514-1711. Do not delay seeking care for a seriously ill or injured pet.
What counts as a veterinary emergency?
Situations that require immediate veterinary attention include difficulty breathing, collapse or loss of consciousness, seizures, suspected toxin or poison ingestion, inability to urinate especially in male cats, severe or uncontrolled bleeding, trauma from a vehicle or fall, pale or white gums, and repeated unproductive retching or abdominal bloating in large breed dogs. If your pet is showing any of these signs, call us immediately at (604) 826-8456 during clinic hours or proceed to the nearest emergency veterinary hospital after hours.